Privacy Policy

Ben Lomand Telephone recognizes the importance of protecting your personal information and we are committed to safeguarding your privacy online. We post this Privacy Policy so that you will know what kind of information we collect and with whom it may be shared.

Ben Lomand’s web site may contain links to external web sites. We are not responsible for the content or privacy of other web sites that may be linked to ours.

By accessing or using Ben Lomand Telephone’s web site, you agree to the terms of this Privacy Policy as outlined below. If you do not agree to these terms, please do not access or use this site.

When a customer visits our web site, they may choose to provide information such as name, address, phone number, and e-mail address when sending us an e-mail, signing up for a service, or using our online billing option. Ben Lomand Telephone may use this information to periodically contact our customers to keep them informed about products, services, and special offers of Ben Lomand Telephone and its subsidiaries.

Ben Lomand Telephone must disclose information, when requested by legal authority, to comply with court orders and subpoenas.

We Do Not sell or provide any customer information or e-mail addresses to outside parties for the marketing of their products.

When you visit Ben Lomand’s web site, we track information including but not limited to: IP address, page from which you entered our site, which pages on our site that are viewed, and methods by which our site was found. This statistical information is used “only in the aggregate” to improve our Internet Services and web site.

Our Privacy Policy is regularly reviewed and revised to make sure we continue to serve the best interests of our customers. We reserve the right to update this Privacy Policy to reflect any changes.

If you have any questions or concerns regarding this Privacy Policy, the practices of this site, or your dealings with this web site, please e-mail us at inet_dept@benlomand.net.

Notice To Customers

Federal Government Required Notice to all Customers of Ben Lomand Telephone Co-op

Ben Lomand Telephone Co-op is a designated “Eligible Telecommunications Carrier” for its service area for universal service purposes. The goal of universal services is to provide all citizens access to essential telecommunications services.

Ben Lomand Telephone Co-op provides single party touch tone residential (with unlimited local usage) and touch tone business service for rates which range from $11.70 (excluding all taxes and additional fees that are required by state and federal government agencies) to $19.70 per month per line. This telephone service includes access to:

  • Long Distance Carriers
  • Emergency Services
  • Operator Services
  • Directory Assistance
  • Telecommunications Relay Services
  • Other services designed to persons with disabilities
  • Toll Blocking

Use of these services result in added charges in most cases. In addition, Ben Lomand Telephone Co-op provides one copy of its annual local directory without charge.

Ben Lomand Telephone Co-op offers qualified customers Lifeline Service. If you are a Low Income customer you may qualify for the Lifeline/LinkUp program. This means you may receive a monthly discount for your basic phone charges. This service also includes a discount for line connection charges and free toll blocking for qualifying customers.

Please contact Ben Lomand Telephone Co-op toll free at 1-800-974-7779 if you have any questions. This notice is required by the federal government.

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