Explanation of Your Telephone Bill

Local Service: This is the basic charge for unlimited local calling.  It includes all equipment needed between the central office and your home.  It also includes access to a long distance company access to directory assistance and directory listing.

Emergency 9-11: This fee is collected and sent to the county you live in to support access to emergency assistance such as Fire, Ambulance, etc.

Federal Universal Charge: This charge is the method in which the telephone company recovers their contribution to the Universal Service Fund.  This fund supports programs such as Lifeline, schools and libraries, etc.

FCC Access Charge: This charge applies to every telephone line.  The mandatory charge appears as a separate line item on the user’s bill.  This charge is applied whether or not the user ever places a long distance call over the network. Access charges differ for residential and business users, single lines versus multiple lines.

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