Acceptable Use Policy

You may use your account for communications, research, public relations, education, and entertainment. This statement describes certain uses which are consistent with the purposes of the Internet. It is not intended to exhaustively list all such possible uses or abuses. We expect our subscribers to respect the culture and civility of communications and discourse on or through the Internet. We expect our subscribers to maintain respect for privacy, legal issues, and courtesy to other Internet users and network resources.

We also strongly suggest to all of our subscribers a routine maintenance schedule that includes frequent anti-virus updates and operating system patches. Dial-up subscribers and hi-speed users alike are vulnerable to viruses and other types of malicious code and exploits. While we try to give notice to customers who may be infected, any account may be suspended immediately upon receipt of an abuse complaint regarding Spam (unsolicited commercial E-mail) or the sending of E-mail which contains virus or other malicious code. An account may also be suspended immediately for Internet Worm, Trojan, or Back Door activity even though the person in question has no knowledge of the infection being present.

The ultimate responsibility for maintaining the security of your computer or local network is yours.

These drastic measures are necessary to protect our network integrity and prevent the spread of these malicious programs to other users.

Ethical Guidelines

We expect you to:

  • Obey all federal and state law regarding your use of the Internet and information obtained or transmitted through the Internet
  • Respect the ownership of information including copyright and license agreements **
  • Be courteous in your use of the Internet and network resources
  • Respect the opinions of others and their right to voice those opinions
  • Respect the culture and civility of communication and discourse on or through the Internet

** This includes copyright infringement that is covered under the provisions of the Digital Millennium Copyright Act or DMCA. Our services may enable you to access Content that is protected by copyrights, trademarks, intellectual property rights, and other proprietary rights (“Rights”) of independent third parties who make such Content available on the Internet. As a subscriber, you agree not to upload, post or transmit Content that is subject to another party’s Rights without the other party’s express permission. Such uploading, posting or transmitting may result in termination of your account and possible civil or criminal liability. If you believe your work has been unlawfully copied and is accessible via our services, you may provide notice to our designated copyright agent. The notice must include: (1) an electronic or physical signature of the person authorized to act on behalf of the copyright owner; (2) a description of the copyrighted work that has allegedly been infringed, including the location (i.e. web site address) of such copyrighted work; (3) A description of the allegedly infringing material and the location (i.e. web address) of such material; (4) your address, telephone number and e-mail address; (5) a statement by you that you have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law; and (6) a statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.

Infringement claims submitted via E-Mail should be directed to one of E-mail addresses directly below. Infringement claims that are submitted to an incorrect address will be discarded and no action will be taken. This includes, but is not limited to, E-mail addresses such as,, and


Our Company’s Designated Agent to Receive Notification of Claimed Infringement by one of our subscribers is:
Joe Hamby
311 N Chancery St
McMinnville, TN 37110

Our Company’s Designated Agent to Receive Notification of Claimed Infringement by Ben Lomand or one of its subsidiaries is:
Joe Hamby
311 N Chancery St
McMinnville, TN 37110

You may view our policy on DMCA with respect to end users HERE.

If you receive a notice from us stating that we have received notice that you allegedly engaged in copyright infringement, you may submit a written counter notice to us. This counter notice must contain: (1) your physical or electronic signature; (2) identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled; (3) a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled due to a mistake or misidentification of the material to be removed or disabled; and (4) your name, address and telephone number along with a statement that you consent to jurisdiction in the Federal District Court of the judicial district in which your physical address is located and that you will accept service of process from either the person who provided the notice of claimed infringement to us or an agent of that person.

Legal Issues

You may not use your account:

  • For any purpose which violates US federal or state laws
  • To interfere with or disrupt network users, services or equipment including distributing unsolicited advertising, propagating computer worms or viruses, and using the network to make unauthorized entry to other computational, information, or communications devices or resources
  • To transmit threatening, obscene, or harassing materials

Network Integrity or Efficiency

You may not use your account:

  • In a manner that precludes or significantly hampers its use by others
  • To send messages likely to result in the loss of recipients’ work or systems
  • To send or respond to “chain letters”
  • To broadcast message to lists or individuals that have not explicitly expressed an interest in such messages, particularly where such use causes congestion of the networks or otherwise interferes with the work of others
  • To intentionally develop programs that harass other users or infiltrate a computer or computing system and/or damage or alter the software components of a computer or computing system


You must be courteous in your use of the Internet. Please:

  • Respect the privacy of other users; for example, you should not intentionally seek information on, obtain copies of, or modify files, other data, or passwords belonging to other users, or represent yourself as another user unless explicitly authorized to do so by that user.
  • Respect the legal protection provided by copyright and license to programs and data.
  • Use the Internet in ways consistent with ethical guidelines and accepted community standards; malicious use is not acceptable.
  • Follow the Acceptable Use Policies of any networks you may use as an FTP or Telnet site.
  • Be aware that many networks are production or communications networks that many people rely on for business, education, or communications; uses that significantly interfere with the ability of others to make effective use of the network are not acceptable.
  • Assume that information and resources are private to the individuals and organizations which own or hold rights to those resources and information unless specifically stated otherwise by the owners or holders of rights; it is not acceptable to use your account to access information or resources unless permission to do so has been granted by the owners or holders of rights to those resources or information.


We are committed to protecting your privacy. We only collect information required to bill your account, information required to provide you service, and information required to monitor the performance of our systems. From time to time, we may use your information to inform you of new products, service changes and other information related to service offered by us. We do not disclose any of your personally identifiable information such as but not limited to email name, email messages, billing address or usage information to any third parties except as required to provide you service or by legal or law enforcement directives.

Commercial Use

Many networks, sponsored by government or educational institutions, still have stringent restrictions on commercial use. While the opportunities for commercial use are extremely attractive, there are accepted methods of accomplishing commercial objectives. Other Internet users must seek out or ask for the information. You must appropriately market, advertise, or circulate public relations for your products or services; for example, you may create a World Wide Web site to advertise products or services and give support or ordering instructions, or you may start a news group to open a forum for discussion. Other Internet users may then choose to view your Web pages or participate in discussions. Unsolicited advertising is not acceptable. Advertising is permitted on some mailing lists and news groups if they explicitly allow advertising.


Failure to abide by the terms of this Acceptable Use Policy may result in termination of your service at our sole discretion. If we terminate your service for failure to abide by the terms of our Acceptable Use Policy, you will not receive any refund of any payments made to us as of the date of termination

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